Popeye's Supplements Calgary - McKenzie Towne

Reviews

• ★ ★ ★ ★ ★
  I’m no stranger to Popeye’s Supplements, but this particular store location is still new to me. With that in mind I’m going to start with a quick review on the franchise and then talk about the McKenzie Towne store location specifically. The Popeye’s franchise is actually the first place I bought supplements over 7-8 years ago and the fact that I’ve continued to use them is a pretty good sign ;-). I’ve found that Popeye’s employees make more honest recommendations and provide pretty good personal experiences with products compared to some of the other supplement stores. I also like that they usually voluntarily give you some free swag (shirts, shakers, samples, etc) when you spend a fair bit. There have even been some times where I haven’t spent much and still got a mini-shaker or 2 (those flimsy plastic ones, still better than nothing though lol). I highly recommend viewing their flyers and coupons before you go, this is where you’ll find their best deals making it easier to research and plan your purchase. Also their big “VIP” and “Customer Appreciation” sales are awesome times to go, especially if they’re doing the free gift bag giveaways for the first X amount of customers. I usually spend a significant amount every time I go, over the years it would equate to $1000’s without a doubt. That being said I am a bit disappointed that I don’t get great service on every visit to a Popeye’s franchise; I’ve literally had times where I’ve spent $250-300+ and they just say “thanks” without offering anything for free… Heck even online does the free gifts so I think it’s fair for me to expect it, especially as a long time customer. I’m guessing their database probably isn’t linked to capture and consolidate customer spend and relationship across all locations though, or if it is it’s probably more of a recent improvement. They didn’t have the “Popeye’s Bucks” back in the day when I first starting visiting Popeye’s Franchise’s, so I’m sure there’s some gaps in their customer relationship management program and framework. I will be honest that more recently I have given away more of my business to online vendors though due to price point, options and convenience. Anyways, the above is my “short” on the Popeye’s franchise as a whole. Now to talk about the McKenzie Towne location lol . I’ve actually only visited this location twice now, on both visits the store associate was very polite and professional and never pushed any products (same guy both times). I was impressed that any recommendations made were completely unbiased and just. One more recent addition to Popeye’s that I absolutely love is the healthy foods section (more so a shelf I guess), they have a great line of products including items from Quest and Walden Farms! 0 calorie chocolate sauce and pancake syrup, need I say more?! Another thing I love about this store location is that it’s big, bright and feels open! No offense to the other locations, but they’re definitely more dank and dungeon like. This is by far the most “inviting” location in terms of atmosphere. So overall, very impressed with this location. Even when I visited the second time to just grab syrup, dressing and chocolate sauce I was still treated professionally, there was none of that “buy more” expectation. 5/5
  By Jon H, August 11, 2016
• ★ ★ ★ ★ ★
  Has a great selection of products and knowledgeable staff
  By Donna Bickerstaffe, August 06, 2016

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