XS Lounge and Grill

Reviews

• ★ ★ ☆ ☆ ☆
  Food is alright but all the staff needs to be trained on how to greet customers when they arrive and not ignore them for 10 minutes by walking past and not offering a menu and a drink. A simple hi and I will be with you shortly is obviously to much to ask. This is based on the 2 times I decided to eat there. One good thing I can say is the second waitress I had was above average when she decided to not walk past me, but I did wait almost 30 minutes for a burger that was slightly warm and ceaser salad.
  By Paul Maclean, April 15, 2017
• ★ ☆ ☆ ☆ ☆
  Food was awful, dessert was disgusting it tasted and felt like a week old muffin and the staff was absolutely abismal, rude, slow, and down right terrible.
  By Matt Dillabough, October 19, 2016
• ★ ☆ ☆ ☆ ☆
  Wow if I could give this place negative stars I would. Went here with my family for an early fathers day get together. The "server" we had, named Amber, was extremly rude and unprofessional and couldn't even greet us properly when we walked in. The table never got cleared when we sat done and didn't want the wine glasses, our food wasn't taken away when we were finished, and she wouldn't communicate with us at all. We waited for a refill of our water glasses for 35 minutes, after which we had finished our meal and dessert, and another server had to bring us our refill. Now the food. The steaks my dad and step mom had were not at all cooked to order, and did not include what was described on the menu. The siderib that my partner was was served with an awful, wilted, limp and soggy pieces of spinach around the bowl. My step brothers' kids meal was served with veggies when he wanted fries. When we told this to the server she said that he said he wanted veggies, when in fact she didn't ask at any point what side he wanted. Now the fish and chips that I had are after making me sick. While thenfries were good, the fish was beyond awful. Rubbery and pink in some bits. I have been sick since leaving the resturant. The desserts that we had weren't much better either. The chocolate cake was dry and whatever cream filling they had on the inside and on the outside tasted off and was unapeeling. The white chocolate brownie did not have any white chocolate at all, so? It was esentially a rectange chocolate chip muffin with a scoop of ice cream. This "brownie" was so hard and dry it tasted as if it was left out on a counter for a week and then served. I am completely dissapointed with the service and the food I recieved at your restaurant. If possible, I would like a manager to contact me as this was an unnaceptable experience. Without the terrible service an food, the fact that we waited 35 minutes for a refill should not be allowed and some disciplinary action should be taken. I will not be coming here again.
  By Rachel Gleeson, September 05, 2016

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