Swiss Chalet Rotisserie & Grill

Reviews

• ★ ☆ ☆ ☆ ☆
  My girlfriend and I came in and bought our food she got fish and chips and the fish was overcooked. I got the chicken wings and fries, but the fries were undercooked. Our total came to $34.05, she paid $25 on the gift card and I paid the rest in cash with a $20 bill. He gave me just $5 back and asked him where the rest of my change was. I asked if he took a tip and he took $6 without asking, and just took it. Kenny, our server, should not have done this and we will not be coming back here ever again. You do not under any circumstances take a tip for yourself unless you ask the customer first. We are fuming over this and will be calling head office about it!
  By Jordin Orr, January 05, 2017
• ★ ★ ★ ★ ★
  One of my favourite Swiss chalet locations! (As I dislike the one on memorial drive.) Service here is usually great, a lot of new people often so sometimes it can be slow but the foods always great. We always had a super nice waitress. It's clean and well kept!
  By Kaley Lyle, October 06, 2016
• ★ ☆ ☆ ☆ ☆
  Gift card users be ware! The waiter we had took our gift card and tried to tell us ours had nothing on it. Little did he know my husband wrote down or 16 digit number off the back of our card, so we could prove the one he said was ours wasn't. And when he came back to see what was going on he said the only card he had left was his.... so we compared the numbers IT WAS OURS! And we still paid for our meal. In our eyes he tried to steal it. When I contacted to head office all they would do is write him up. And return our $40. He should have been fired. I don't care about the $40 I just hope to prevent this from happening to others. Do not trust them to take your gift card out of your hand and view. Write down your card numbers.
  By Lisa T, September 17, 2016

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