Subway

Reviews

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  It seems to me that Subway restaurants located in food courts are a full step below the stand-alone locations. For whatever reason the food court locations just don’t put the same care and thought into their end product and the overall service demeanor is worse as well. I recently did another review of a gas station Subway location where I said the worst tier of Subway restaurants are those combined with other businesses (like gas stations). But now I’m starting to reconsider, I think food court locations could be worse. The Subway located in Bankers Hall West has all offerings you’d want from Subway but they’re all about efficiency and getting you out as quick as possible while sacrificing quality and service. I understand this is a busy location during the business rush, but that doesn’t mean you can’t afford a smile or friendliness. This location is an assembly line, they’ll treat you as a number, half-ass make your order and have you on your way as soon as possible. They even have two merchant terminals to expedite this process. I also found they were cheap on vegetables and lazily plopped on the toppings. This thought was validated as I noticed multiple people asking for more of what they requested for vegetables in the short time I was there. Their stock also didn’t appear as fresh or look as appetizing as other locations. Staff seemed annoyed and viewed everyone as an inconvenience, they translated this into the end product which was a poorly put together sandwich. I’ll hesitate before revisiting this Subway.
  By Jon H, April 22, 2017

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