Bobby Chao's Restaurant

Reviews

• ★ ★ ★ ★ ★
  Great place, especially after new renovation. We have been here almost 8 years and never let us down.
  By Martin ZHANG, May 03, 2017
• ★ ☆ ☆ ☆ ☆
  Why can't I give zero stars? This place deserves 0 stars for their customer service. Making a reservation does not make a difference as you will be treated as the same a walk in. Calling them, you will be greeted with a yelling lady who will continue to shout at you until you hang up. They simply do not care about caring for their guests. All they want is to take as much money from you as possible. The food is fantastic and we have gone numerous times, overlooking the horrendous staff and service. However the last 2 times has finally taken this place off my list for life. First incident we ordered a bunch of food with bubble tea. Food was great and prompt because they want to get you out as quickly as possible so they can get the next sucker seated. The bubble tea took forever and by the end of our meal it still hasn't come. Our leftovers were packed so I went to pay and cancel the drinks. The lady realised the drinks were missed after I told her to take it off the bill. She quickly stopped processing my bill and called the lady to tell her in Chinese "drinks are easy money, hurry and make it". She ignored me and ran into the kitchen. 3 minutes later the drinks arrived. I told her I didn't want them to which she replied "we already made it" and asked for the full amount of our bill. I told her my leftovers came before me drinks and she replied "they are in take out cups, is okay" All about the money. Second issue was we made a reservation Saturday night at 6:30pm.... Prime time for dinner. Arrive at 6:20pm and stood around the door for 5 minutes. I told the lady we had reservations to which she replied "it doesn't matter, we are renovating so you need to wait. You can sit there (a small table for 4)" to which I asked "how will 6 people fit there?". She ignored my question and took the next people in line. Customers are never right.
  By Jay Cee, February 15, 2017
• ★ ★ ☆ ☆ ☆
  food was sub par for the price. Service is terrible and a real weird unpleasent atmosphere.
  By Kelvin Harper, August 04, 2016

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